How to reach us
Trading name: SayPop
Email: hello@shopsaypop.com
Email is our official customer-support and notice channel. We normally reply within one business day, excluding public holidays. Complex carrier, safety, privacy, or legal matters may take longer to investigate.
What to include
- Order help: your order number and the email used at checkout.
- Returns: your order number and the item you want to return.
- Shipping: your order number and tracking number, if available.
- Privacy: “Privacy request” in the subject line and the right you want to use.
- Safety: “Product safety” in the subject line, the product or batch details, and what happened.
- Legal notices: “Legal notice” in the subject line and your contact details.
Do not email full payment-card numbers, passwords, government ID numbers, or other information we have not requested.